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1. Quickbooks desktop payroll service renewal login how to#
2. Quickbooks desktop payroll service renewal login update#

I want to make sure this issue is taken care of and I'll be right here to help you further.

Quickbooks desktop payroll service renewal login update#

Kindly update this thread on how the contact goes.

While waiting, try verifying the status of your payroll subscription through these steps: You're using an incorrect Payroll tax table version.The credit card or bank does not authorize the charge from us.If the automatic renewal isn't successful.Hit Search then scroll down to get your contact options.Īdditionally, you can get subscription alerts when:.Click the Search for Something else button then type your concern in the Ask us anything box.On the pop-up screen select Contact us.Open QuickBooks and click the Help menu.I'll be adding the steps again to get in touch with our Support Team: They can check what's causing the alert to stay even after successfully renewing the billing information. You'll need to get in touch with our Support Team to check the status of your payroll update. This is why our Customer Service and Technical Support agents are currently available through messaging.

Quickbooks desktop payroll service renewal login how to#

Follow the same steps that are shared above on how to reach out to them.ĭon't hesitate to visit us again in the future if you need more help.ĭue to the ongoing COVID-19 pandemic, we have made changes to our operation hours and our contact options. They can verify your account and check why you're prompted to reactivate your subscription even if it's still active up until August. Lastly, I would recommend reaching out to our Payroll Support team. You can also proceed to these additional troubleshooting just in case the issue persists: Temporarily turn off your User Account Control (UAC). Then, check once again if you can verify the account and run payroll. This process resolves common issues when working with QuickBooks. Follow the steps provided here to complete the process: Repair your QuickBooks Desktop for Windows.Īfter the repair, restart your computer and log back in to the company file. If the page is still not responding, let's proceed to repairing the software. Second, log back in to your payroll account inside QuickBooks and check if you can already get past the Reactivate Payroll screen. Update QuickBooks Desktop to the latest release. We'd really want to have this sorted out for you so you can run payroll for your clients, lauren2K20.Īside from what are already shared in this thread, let me provide additional steps that can resolve issues like this.įirst, make sure that your QuickBooks is on the latest maintenance release. Please know that I'm just a comment away if you need further assistance. In case you want to try out some steps before reaching out to them, I suggest you follow the detailed instructions in this article: Resolve a problem verifying your payroll subscription.Īdditionally, here's a helpful reference that you can check out about the latest payroll news and updates: Latest payroll news and updates. Click the Help tab at the top menu bar.

Since you already contacted support, I still recommend getting in touch with them again to get this sorted out. The Community is a public platform, and performing this task can’t be done here for security reasons.

To determine the cause of the issue, we'll need the specific tool to check account details, as well as the status of the subscriptions. Hello there, are several possible reasons why you're unable to make the payroll service active. I'm hoping that will allow me to reactivate payroll after it mysteriously deactivated, although I guess we'll have to see for sure on that one. I think I need some backend help to become the Primary Contact since I've done everything correctly to log in and am incapacitated at this point. When I try again to log in with him, it no longer recognizes that email at all (understandably, since I changed it to me). However, after doing all this, it still says that is the Primary Contact who has all the master controls. I got access to his old email briefly, to reset the PW and change myself to the master account holder. The master account is apparently under Kevin who no longer works here. Perhaps because it wasn't the master account. I've gone through a ton of steps and spent a ton of time trying to fix it myself, but the system kept not logging me in, and when I got in, it threw an error. Payroll was actually renewed successfully before this, but for some reason says it needs to be activated.